Importing Cases

Finally, you may need to import cases from another bug-tracking system. If you're using the open-source Bugzilla system (, then there's a solution built into FogBugz. Locate the importBugzilla.asp file in your FogBugz folder, and open it in your browser, as shown in Figure 2-7.

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The following script will import Bugzilla bugs using the bugzilla xml.cgi into FogBUGZ.


Bugzilla URL (e.g. http://buqzilla.mozilla.orq): |

Start Bug Number:

Stop Bug Number: |39Ei

Note: A user name in Bugzilla is assumed to be an email address for that user. Since all users must have email addresses in FogBugz, you will need to make sure all your usernames in Bugzilla are email addresses.


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Figure 2-7. Preparing to import bugs from Bugzilla

Figure 2-7. Preparing to import bugs from Bugzilla

If you're using something other than Bugzilla, things can be trickier, because you're basically on your own. However, you do have one advantage: everything is stored in a single SQL Server, Access, or MySQL database, and the field names are sensible. So if your existing bug-tracking tool is backed by a database, you can use the tool of your choice (such as SQL Server Data Transformation Services) to move the data from the old database to the new database.

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