C

C# and BugsScout, 176 Capture Screenshot Now option, Windows Screenshot tool, 37

cases applying bulk actions to, 75, 78 attaching files, 38 bugs category, 17 categories, 2 features category, 18 filtering cases, 40 modifying filters, 42 saving, managing and sharing filters, 46 selecting a filter, 40 working with filtered cases, 47 getting from cases to code and vice versa, 155

inquiries category, 18 linking, 38

parts of case, 26

Assigned To drop-down list, 29

Category drop-down list, 30

due date and time, 30-31

Estimate field, 31

Fix For drop-down list, 30

Notes field, 32

priority, 30

Project and Area drop-down lists, 29 title, 28

Version and Computer fields, 31 reminding people about with internal e-mail, 112

resolving, 96

Already Exists, 99 By Design, 98 Duplicate, 97 Fixed, 98 Implemented, 99 Not Reproducible, 98 Postponed, 98 Responded, 99 SPAM, 100 Waiting for Info, 100 Won't Fix, 99 Won't Implement, 99 Won't Respond, 100 screenshots, 34-35 searching for, 47 tracking, 2

categories, 3 using list and grid views, 48 where entering from, 19 importing cases, 26 via discussion group, 22 via e-mail, 20 via ScoutSubmit, 23 via web, 19

working as a developer, 50 working as a manager, 51 working as a tester, 50 Category drop-down list, 30 clients isolating with permissions, 68

setting up, 64-67

Computer field introduction, 31

computers, setting up, 72-73

Create New Client link, 65

custom permissions, setting up, 71

custom reports, 104

creating Access report, 104-105

creating Excel chart, 106

customer communication discussion groups, 129-142

customer e-mail, 112

overview of process, 113

replying to e-mail and sending e-mail, 127-128

setting up e-mail integration, 114-118 sorting messages, 122-127 using snippets, 119-121 customization reasons for limitations in FogBugz, 2 customizing working schedule, 73 CVS, 147

setting up integration, 148-150

Debian Linux setting up FogBugz on, 166 DefaultMessage property

BugzScoutCtl interface, 173 DefaultMsg property

BugReport interface, 176

departments isolating with permissions, 69 setting up, 64-67 Description property

BugReport interface, 176 discussion groups cases entering from, 22 customizing appearance, 133 managing, 5, 137-140 moderating effectively, 140-141 replying to topic, 136 setting up, 130-133 starting new topic, 133, 136 understanding, 141-142 using, 129 Due Date textbox introduction, 30 due dates, using, 89-90 Duplicate status resolving cases, 97

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