Problem Solver

The PM must be a problem solver. This means going beyond the discussion of a problem and its symptoms and causes. It also requires driving toward a solution and then implementing that solution. Too many PMs behave as if the mere examination of a problem is the same as taking the actions necessary to solve the problem. Also, too many PMs develop a series of solutions but then procrastinate in the implementation because the solution involves doing some difficult things such as confronting a supervisor or approaching the customer. A problem solver is action-oriented and is not fearful of making a mistake.

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