has an interest in the fitness for purpose of the products of the solution - that is, the computer system, the management information it produces or the way it may affect working practices. The project sponsor should identify someone to chair the user forum who can arbitrate on all matters it discusses and present a single consolidated view of requirements.
Although a significant technology component is envisaged, manual procedures could in theory achieve the same end, so the sponsor may wish to select someone from the operations department to manage this project. The project organisation structure could look like Figure 4.6 on page 63.
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