Communication plan table

Information needs

Audience

Information needs

Audience

PMT

A

B

E

H

PSG

A

B

c

f

H

PM

B

D

G

H

Delivery teams

D

G

I

K

Customers

J

L

Developers

J

L

PMT = Portfolio management team PSG = Project steering group PM = Project manager

PMT = Portfolio management team PSG = Project steering group PM = Project manager

It usually focuses on those communications necessary to ensure that the project's stakeholders remain sufficiently engaged. Principally, this means maintaining suitable lines of communication with the project's management and delivery teams. However, earlier analysis may also have identified important stakeholders outside the immediate project environment, so the plan should accommodate their communication needs too.

A communication plan can be broken into two parts:

e a table, identifying the information needs and audiences;

e a list of communication types, with dates or frequencies, by which those audiences may obtain the information they need.

The table may look like the one in Figure 8.4. The letters (see Table 8.9) provide a key to the form of the communication and when it should occur.

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