Step Support New Behavior

Many organizational change efforts seem to die from a lack of senior management support. That is, people are trained to practice new behavior, they get excited about the benefits of the new behavior, but then they return to their departments and find that senior management still expects and rewards the old behavior. When this happens, the net effect of the management development program is to cause frustration. Thus, effective change strategies require constant interaction and communication between the training function and senior management to ensure that there is support for the behavior being learned.

The senior management at OE worked to ensure this communication and support. One of the division presidents sponsored the program and was physically present to introduce most courses and discuss why they were being offered. This sent a message to course participants that the move toward a project management culture was serious and supported by senior management.

The development program included a top management review of the perceived impediments to changing behavior in the organization. People in the development program often saw the benefits in changing behavior but sometimes felt that there were impediments in the organization, usually assumptions on the part of upper management that favored old behavior. Each group in the development program thus developed a list of those behaviors that they felt they could change themselves and those where they felt there were organizational impediments. These lists of impediments were then collected from the participants and presented to senior management. The senior management team then worked to remove the impediments and thus helped to support the change.

Project Management Made Easy

Project Management Made Easy

What you need to know about… Project Management Made Easy! Project management consists of more than just a large building project and can encompass small projects as well. No matter what the size of your project, you need to have some sort of project management. How you manage your project has everything to do with its outcome.

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