1 The Standish Group, 2000 CHAOS Report. See M. Light and T. Berg, Gartner Strategic Analysis Report: The Project Office: Teams, Processes and Tools, 01 August 2000.

2 The Standish Group, ibid.

3 Light and Berg, Ibid.

4 Preston Smith and Donald Reinertsen, Developing Products in Half the Time, Van Nostrand Reinhold, 1991.

5 Standish Group, ibid.

6 Value of Project Management Study, Center for Business Practices, 2001.

7 Lauren Gibbons Paul, "Turning failure into success: Maintain momentum," Network World, 22 Nov.1999.

9 J. Roberts, J. Furlonger, "Successful IS Project Management," Gartner Group, 18 April 2000.

10 Lorraine Cosgrove Ware, By the Numbers, CIO Magazine, July 1, 2003

11 C. Natale, "IT Project Management: Do Not Lose Track of Time," Gartner Group, 9 May 2000.

12 Bailey, Richard W., II, "Six Steps to Project Recovery," PMNetwork, May 2000.

13 Project Portfolio Management: A Benchmark of Current Business Practices, CBP Research, 2003.

14 J. Kent Crawford, Portfolio Management: Overview and best practices, Project Management for Business Professionals, Joan Knutson, ed., Wiley, 2001.

15 Comninos and Verwey, ibid.

16 C.W. Ibbs and Young-Hoon Kwak, Benchmarking Project Management Organizations, PM Network, Feb. 1998: 49-53.

17 A capability maturity model is an organizational assessment tool that helps companies identify process maturity—or lack thereof—by documenting how various processes are actually carried out against a standard of best practice behaviors for that process. While there are several versions of maturity model in circulation for project management, we used one developed by our company as the basis for the assessment described in Table 24-1. This model is described in Project Management Maturity Model, by J. Kent Crawford, Marcel Dekker, 2001.

18 J. Kent Crawford, Project Management Maturity Model, Marcel Dekker, 2001.

19 Software Engineering Institute, "Capability Maturity Model for Software Development,"

20 Ware, ibid.

21 Light and Berg, ibid.

22 Jeannette Cabanis-Brewin, The Value of Project Management, PM Best Practices Report, Oct. 2000.

23 J. Kent Crawford, The Strategic Project Office, Marcel Dekker, 2001.

24 Dianne Bridges and Kent Crawford, "How to Start Up and Roll Out a Project Office," Proceedings of the PMI Annual Seminars and Symposium, PMI, 2000.

25 Bridges and Crawford, ibid. 26Ibbs and Kwak, ibid.

27 Dr. J. Davidson Frame, "Understanding the New Project Management," Aug 7 1996 Presentation to Project World, Washington, DC.

28 Chris Vandersluis, Cutting project office is detrimental to corporate health, Computing Canada, Sept. 2002.

29 Jeannette Cabanis-Brewin, Penny Wise, Pound Foolish: Cost-cutting in the project office, Best Practices e-Advisor, Center for Business Practices: accessed at, Jun. 2004.

Project Management Made Easy

Project Management Made Easy

What you need to know about… Project Management Made Easy! Project management consists of more than just a large building project and can encompass small projects as well. No matter what the size of your project, you need to have some sort of project management. How you manage your project has everything to do with its outcome.

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