Body Language Mastery
The most common type of communication between a sender and a receiver is verbal communication. When verbal communications are involved, the project manager should remember that half of communication is listening. This means that the project manager must confirm that the receiver understands the message being sent. The confirmation of the sent message can be seen in the recipient's body language, feedback, and verbal confirmation of the sent message. Five terms are used to describe the process of communicating Nonverbal Approximately 55 percent of communication is nonverbal. Facial expressions, hand gestures, and body language contribute to the message. As pictured in Figure 10-3, the words in an oral message actually only account for 7 percent of the message. The tonality of the message accounts for 38 percent of the message. The remaining 55 percent is body language. A classic example involves a person talking to a dog. If the person has a friendly voice and posture, the dog will...
The encoding process consists of formatting the message into some transmittable form. This makes the communication possible. The language, written and spoken words, facial expressions, body language, and other means of transmitting an idea can be used. Some of the time a communication we do not wish to send is sent anyway. We can communicate by physically touching someone. We can communicate by making some sort of a physical gesture such as pointing a finger.
I Create and sustain dynamic interpersonal relationships. Despite people's fascination with chat rooms, e-mail, and other types of computer-aided communication, computers don't foster close, trusting relationships between people. If anything, technology makes relationships more difficult to develop because it removes your ability to see facial expressions and body language.
Everything felt different by the time the second Sprint review rolled around, and it was clear that there was positive change afoot by the subsequent Sprint retrospective. People were talking and sharing laughter and lively conversation filled the workspace. I heard detailed questions and responses. I heard a buzz that filled the entire floor and people engaged with each other in mutually working to understand and solve problems. A common theme during the Sprint retrospective was how much the team members enjoyed working on this project. You could see it in the team members' body language. Everyone was relaxed, bantering, comfortable with being themselves around each other. The team constituted a community unto itself.
1 Communication is limited to the exchange of words. The sender's nonverbal cues (such as facial expressions, body language, and tone of voice) are lost. An old adage claims It's not what you say it's howyou say it. In a face-to-face communication, people often pay more attention to the speaker's tone of voice, facial expressions, and body language than to the words. Because e-mail can't transmit nonverbal cues, people have developed a new vocabulary to share their nonverbal messages with their e-mail recipients. Unfortunately, incorrect use of this vocabulary can send the wrong message, creating misunderstandings and hard feelings.
Representing the opposite polarity from ''thinking,'' the ''feeling'' person relies on visceral reactions and human connections. Often, the ''F'' person looks behind and beyond the words at such things as reactions, facial expressions, and body language to try to understand what is actually happening in a given situation. Such a person is comfortable with subjectivity and emotions in others and himself or herself. As a manager, he or she tends to empathize with the situation of subordinates and shows a great deal of patience and understanding. This type of person likes harmony and spends time to try to persuade other people on a preferred position. About 50 of the population score in this category.
The various classes of users are identified and scheduled for lab sessions. The lab is equipped with movie projectors to record body language and facial expressions as well as to time the various operations. The videotapes are carefully reviewed by those responsible for the eventual system rollout to learn what they can about difficulties and training issues. If the lab experience indicates that changes are required, they are made and the results tested again.
Perry understands that people vary in their concept of time, ways of doing business, styles of management and leadership, and views of how the world functions. He also understands that differences exist in the meaning of words (semantics), interpretation of expressions (body language), perception of priorities, and definition of team building. Needless to say, all this diversity adds complexity to the planning, coordination, and control of the project. He knows, however, that he can deal with diversity in several ways.
Conference calls can become a major distraction, because participants have the potential to stray from topic (as any meeting does). Conference calls can cause frustration if participants misinterpret tone of voice during the conversation. Discussion should be measured and even, and speakers should make an effort to minimize intense, rapid speech. Without the context of body language and facial expressions to support the language, it can readily be misinterpreted. As such, any time a conference call is perceived as causing misunderstanding, the topic at hand should be set aside long enough to clarify the emotional context of the participants and their understanding of what is being said. On the telephone, particularly in one-on-one conversations, the lack of body language leaves voice alone to carry the message. For some senders, voice quality is not an issue. For others, a monotone quality to their voice may be normal, but may be construed as being bored. Rapid-fire speech may be...
Body Language Mastery
Master The Arts Of Reading Body Language. Get Powerful Messages Across With Ease And Make People Listen To Your Every Word With This One Of A Kind Guide To Effective Body Language! These Hidden Communication Techniques Will Help You Get Important Messages Across To Your Audiences Fast And Help You Achieve Your Desired Results With Ease!