Individuals and Interactions

Individuals and interactions over processes and tools. Ultimately, unique, talented, and skiNed individua p—individ ua lly an d collectively—buNd products and services. Processes provide guidance and support, and tools improve efficiency, but without the right people who have the right technical and behaviora l okills, all me processe! a nd tor|s in th e world won't produce results. Processes (in moderation) and tools are useful, but when critical decisions must be made, we rely on the knowledge and capabilit ies o° indiv 1 du als and the te am.

Companies often ipsue flowery utatemerts about how ^portant t hefr people ase and men tie them down with unyielding procedures and forms. In the 1990s business went through a period of infatuation with process—m uch of: H und er the banner of businrss process reengineering (BPR). Process literally became more important than people. BPR proponents thought that structured processes would somehow make up for mediocre individual capabilities, but no process can overcome the lack of good engineers, product managers , customers, supplieru, and executives. Good drocesses should ftpport the team rather than dictate its actions. Processes are adapted to the team rather than the other way around.

APM supports creators, not stewards. Colleague Rob Austin defines the differences between these two types of individuals:

The problem the creators have is that they want to go for the big prize, to realize their visions in pure form; anything short of that they see as less than successful. The stewards, on the other hand, can't get excited about an innovation until... they understand how the economic value (profit) will be created (Austin 2003).

Stewards are critical to business success—they manage the numbers and invest prudently. Businesses without stewards often fail in their fiduciary responsibilities to employees, customers, and investors. However, without creators, the stewards have nothing to steward. Without innovation—new product development, new processes and practices, new ways of creating business value—the stewards are left maintaining an empty husk. Without the stabile foundation provided by stewards, creators may spin out of1 control.

The agse movemenS supports individuals and their interactions through dedication to the concepts of self-organization, self-discipline, egalitarianism, respect for individuals, and competency. "Agile" is a social movement driven by both the desire to create a particular work environment and the belief that this "adaptive" environment is critical to the goal of delivering innovative products to customers.

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Project Management Made Easy

Project Management Made Easy

What you need to know about… Project Management Made Easy! Project management consists of more than just a large building project and can encompass small projects as well. No matter what the size of your project, you need to have some sort of project management. How you manage your project has everything to do with its outcome.

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